One system to run the whole operation
Restaurant, cloud kitchen or food truck — from the first scan to the final settlement, every module shares the same data. No copy-paste between tools, no end-of-night surprises.
Every DineOps module
POS & Billing
Take the order, split the bill, settle the books.
A fast touch-first POS for dine-in, takeaway and delivery. Aggregator discounts apply themselves at billing, charges and taxes are handled in one flow, and every payment method is split and tracked.
- Channel charges, automated. Zomato & Swiggy dine-in discounts apply on a calendar — no manual maths at the till.
- Flexible charges & methods. Service charge, packaging, taxes and split payments handled in one billing flow.
- Works for every format. Dine-in tables, quick counter sales, delivery and takeaway from the same screen.
QR Menu & Ordering
Your menu, on every table, in seconds.
Guests scan, browse a beautiful menu and place orders themselves — with a staff-approve gate so the kitchen stays in control. Live on its own domain, redesigned with icon tiles, variant rows and dietary tag filters.
- Self-order, staff-approve. Guests start the order; your team confirms before it hits the kitchen. No chaos.
- Designed to browse. Icon tiles, variants, photos and tag filters — a menu that sells, not a PDF.
- Table-aware QR codes. Generate per-table QR codes (SVG/PDF) so every order knows where it's going.
WhatsApp AI & Marketing
Sell, serve and re-engage where your guests already are.
An AI captain takes orders right inside WhatsApp, a CRM quietly captures every guest who orders or reserves, and targeted broadcasts bring them back — offers, new menus and event invites straight to the chats they actually read.
- AI captain in chat. Greets guests, answers menu questions, takes the order and pushes it into DineOps.
- Campaigns & broadcasts. Segment your guest book and send offers, new-menu drops and event invites on WhatsApp.
- One customer book. Every order and reservation enriches a unified, company-wide guest profile — no data entry.
AI Voice Receptionist
A receptionist that answers every call, every time.
An automated voice agent picks up your phone line, answers questions about hours, location and the menu, takes reservations and to-go orders, and hands off to a human when it should — so a ringing phone never costs you a table again.
- Answers 24/7. No hold music, no missed calls at peak — every caller is greeted instantly.
- Books & takes orders. Captures reservations and takeaway orders straight into DineOps over the phone.
- Smart human handoff. Escalates to your team for anything it shouldn't handle, with full call context.
Kitchen Display & Inventory
From ticket to plate, and the stock behind it.
A kitchen display screen routes orders to the right station and tracks them ticket-to-plate, while inventory counts down ingredient stock as you sell — flagging low items and auto-86ing dishes when you run out.
- Station-aware KDS. Tickets route to the right station with prep timers and clear ready/served states.
- Live inventory. Stock depletes as items sell; low-stock alerts before you run dry mid-service.
- Auto 86 & recipes. Out-of-stock dishes drop off the menu automatically across QR, POS and WhatsApp.
Accounts & Reconciliation
Know exactly what you earned — and what landed.
A settlement reconciliation dashboard compares expected net against the actual bank deposit, per channel, so nothing leaks between order and payout. Pair it with day-close summaries and expense tracking for books that always balance.
- Settlement reconciliation. Expected net vs. bank deposit per aggregator and method — catch every shortfall.
- Day-close, automated. End-of-day sales, taxes and collections summarised without a spreadsheet.
- Expense & payout tracking. Log costs against revenue for a clear, per-venue view of what you actually keep.
Artist & Event Management
Book the act, plan the night, pack the house.
Plan gigs, ticketed nights and private events end to end — manage your artist roster and bookings, schedule the calendar, and promote it all to your guest book over WhatsApp. Built for bars, cafés and venues that run a programme.
- Artist roster & bookings. Keep performers, fees and availability in one place; schedule them onto your calendar.
- Event calendar. Plan gigs, themed nights and private bookings without double-booking the floor.
- Promote & fill seats. Push event invites to the right guests on WhatsApp and track who's coming.
AI Insights & Floor Plan
Know your service before it happens.
Daily AI digests, menu performance reports and a plain-language overview of how the business is doing — paired with a drag-and-drop floor plan that maps tables, sections and the staff assigned to them.
- AI reports & digests. GRN summaries, menu performance and a daily business overview in clear language.
- Visual floor plan. Lay out tables and sections, assign servers, and read table status at a glance.
- Built for many venues. One login across every outlet, with venue-level limits and a quick switcher.
Loyalty & Rewards
Turn first-time guests into regulars.
Per-venue loyalty built into billing — earn points on spend that redeem for money-off or a reward catalogue, plus category punch cards (buy N, get one free). Points and stamps accrue and redeem automatically when the bill is settled.
- Points that add up. Guests earn points per rupee spent, redeemable for money-off or items from your reward catalogue.
- Punch cards. Category cards — buy N coffees, get one free — counted automatically across visits.
- Automatic at the bill. Earning and redemption happen at checkout, tied to the guest CRM — no separate app or card.
Let's get your restaurant running on one screen.
Book a 20-minute demo and we'll map DineOps to how your venue actually runs a service.