WhatsApp AI & Marketing
Sell, serve and re-engage where your guests already are.
An AI captain takes orders right inside WhatsApp, a CRM quietly captures every guest who orders or reserves, and targeted broadcasts bring them back — offers, new menus and event invites straight to the chats they actually read.
What this fixes for a venue
- Guests message on WhatsApp but no one can keep up
- No record of who your customers actually are
- Offers blasted to numbers that never open them
- Re-engagement depends on whoever remembers to post
Your guests already live in WhatsApp — so DineOps sells and serves there. An AI captain greets guests, answers menu questions and takes the order straight into DineOps, so a busy number never becomes a missed sale.
Every order and reservation quietly builds a unified, company-wide guest book. From there, targeted broadcasts — offers, new-menu drops, event invites — reach the people who actually come, in the app they actually read.
It runs on Baileys, so any WhatsApp number can be the gateway — no Meta Business approval wait — and a human can take over any chat at any moment, picking up exactly where the AI left off.
AI captain in chat
Greets guests, answers menu questions, takes the order and pushes it into DineOps.
Campaigns & broadcasts
Segment your guest book and send offers, new-menu drops and event invites on WhatsApp.
One customer book
Every order and reservation enriches a unified, company-wide guest profile — no data entry.
How it works, in 4 steps
Guest messages your number
On WhatsApp, the AI captain greets them and answers menu questions.
AI takes the order
It builds and pushes the order into DineOps, 24/7.
CRM captures the guest
Name, number and order history enrich a unified guest book automatically.
Bring them back
Segment and broadcast offers, new menus and event invites to the right guests.
The outcome
- Orders taken in chat, 24/7, without more staff
- A guest book that fills itself — no data entry
- Campaigns that land where they get opened
Questions, answered
Do I need WhatsApp Business API approval?
No. DineOps runs on Baileys, so you can link an existing number without the Meta approval wait.
Will it message customers who didn't opt in?
Broadcasts target your own guest book — people who ordered or reserved with you — not cold numbers.
Can my staff jump into a conversation?
Yes. Any chat can be handed to a human monitor instantly, with full context.
Especially useful for
Let's get your restaurant running on one screen.
Book a 20-minute demo and we'll map DineOps to how your venue actually runs a service.